Metra

Company Profile

Metra S.p.A. has become, since 1962, a leading industrial company in Europe in the field of aluminium profiles and the development projects undertaken aim at consolidating and improving such position. The engineering and the development of profiles for building systems, both for industrial and "custom-made" applications are part of its business. The production is carried out by means of very modern extrusion plants. METRA ows its success to the particular attention given to the requirements of the customer, which is considered to be an integrating part of the company. The customer satisfaction is among the main Management's objectives to be pursued by the constant improvement of the product quality, the ideal quality/price ratio and the back up service as well. METRA finds in its workmen the right energy for the success and undertakes to train its staff by involving herein the whole company structure. To consolidate the quality it is necessary to preservate the structures and rules that each company purpose has to stick to, as per this handbook and relevant procedures in compliance with ISO 9000 standards. The Management Representative is entrusted to implement the quality system, to define the problems concerning its control and to take the proper corrective actions. He is empowered to act with no constrains according to the programmes and the objectives given by the Management. The Management has arranged the training of personal and appropriate means to ensure the process operation, execution and control and to meet the system, process and product requirements. The Management undertakes to verify and to carry out a periodic recorded review of the Quality Control System to mantain what achieved and to promote any further improvement as well.